PRIVACY POLICY

Last updated on 10/20/2024.

This privacy policy (“Privacy Policy”) explains how Freedom Factory, Inc. (“FF,” “our,” “we,” or “us”) collects, uses, and discloses information about you. This Privacy Policy applies when you access and use any of the websites we operate (the “Website” or “Websites”) and mobile devices or applications, and other online products and services of FF that link to these terms (collectively, the “Service” or “Services”) and when you contact our customer service team, engage with us on social media, or otherwise interact with us.

There may be additional or other privacy policies that cover how Freedom Factory collects, uses, and discloses information about you when you use a Freedom Factory device, or through your use of the dApp store. Please refer to the privacy policies provided when you sign up to use, or purchase, these products to understand our practices regarding your personal information and how we will use it.

This Privacy Policy also describes your rights to inquire about your personal information that we process and describes certain rights that you have regarding this information.

For the purposes of European data protection laws (“Data Protection Legislation”), FF is a data controller (i.e., the company that is responsible for and controls the processing of your personal information).

Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will use it. By accepting this Privacy Policy and our Terms of Service, you agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

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Contacting Us
If you have any questions about this Privacy Policy, please contact us via hi@freedomfactory.io.

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What Information Do We Collect?
We use your personal information to fulfill our commitments related to delivering and enhancing the Services we offer. This section describes the types and categories of personal information we may collect, and how we may use that information.

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Information You Provide Us Directly
We collect information you provide directly to us. For example, you share information directly with us if you create an account profile, fill out a form, make a purchase, contact us via third-party platforms, participate in a contest, promotion, product trial, survey, or provide feedback, request customer support, or otherwise communicate with us. The types of personal information we may collect include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

Device and Usage Information
Unlike many other companies, FF does not track or collect information regarding your dGen1 device usage.

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Automatically Collected Information
When you make a payment or purchase, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.

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Information Collected by Cookies and Similar Tracking Technologies
Our Websites may use tracking technologies, such as cookies and web beacons, to distinguish you from other users of the Websites and Services and to collect information about you. You can adjust your browser settings to remove or reject browser cookies, but please note that doing so could affect the availability and functionality of our Websites and Services.

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Information We Collect from Other Sources
We don’t obtain information about you from third-party sources, such as identity verification services and data analytics providers.

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How Do We Use Your Personal Information?
We use the personal information we collect for the following purposes:
Provide a secure, personalized experience on our Websites and Services
Process transactions and send you related information
Maintain and improve our Websites and Services
Respond to your comments and provide customer service
Communicate with you about our products and services
Detect and prevent security incidents and illegal activity

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When Do We Share Personal Information?
We may share your personal information with vendors, service providers, and consultants that need access to perform services for us, such as payment processing, web hosting, and fraud prevention. We may also share information to comply with legal obligations or if we believe it is necessary to protect the rights and safety of FF and others.

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Communication Choices
If you receive marketing emails from us, you may unsubscribe at any time by following the instructions contained within the email or by contacting us at hi@freedomfactory.io.

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How Long Do We Keep Your Personal Information?
We retain your personal information for as long as necessary to carry out the purposes for which we collected it and to meet our legal obligations.

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What Is Our Policy on Children?
Our Services are not directed to users under the age of 18, and we do not knowingly collect personal information from children under 18 without parental consent.

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Updates to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the date at the top of this policy.